Western Union® has offered its customers electronic money transfer for over 150 years. Each transfer can be tracked using a money transfer control number, ensuring that your money is available to be paid out quickly to your specified receiver.
Speed and Convenience
Western Union Money Transfer transactions are usually available within minutes for pick up by the receiver at a number of Travelex locations worldwide.* It's not necessary to have a bank account. Many Travelex locations offer convenient hours of service throughout the week all year long.
* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination, country, currency availability, regulatory issues, identification requirements, Travelex store operating hours, differences in time zones, or selection of delayed options.
To send or receive money
To send and receive money, simply visit a Travelex store (except airport stores).
To Send Money
To send money using Western Union® Money TransferSM, give your Travelex Sales Consultant the amount of money you wish to send plus sending costs and present a valid identification document in accordance with Western Union policies (including a test question if required).
The money transfer information is entered into Western Union's computerised system by your Travelex Sales Consultant.
Your Travelex Sales Consultant will give you a receipt with a Money Transfer Control Number (MTCN).
Simply call the receiver to tell him/her the amount of money sent and the Money Transfer Control Number (MTCN) to complete your Western Union® Money TransferSM
To Receive Money
To receive money using Western Union® Money TransferSM, give your Travelex Sales Consultant the country the money was sent from, the name of the sender, the MTCN (Money Transfer Control Number) and the amount you are expecting.
Give your Travelex Sales Consultant the information and present a valid form of identification in accordance with Western Union policies (including a test question if required).
After you have been successfully identified as the correct receiver, your Travelex Sales Consultant may give you your money and a receipt.